Updated 28 October 2026
Information you provide
Registration records your email, screen name, date of birth, password hash and eligibility and policy confirmations. Passwords are stored as protected hashes rather than readable text. Guest access uses a browser session and eligibility confirmations without an email or password. Support records the reply email, topic and message you submit.
Records that operate free play
The service records your fictional balance, balance versions, rounds, unfinished features, credit activity and free-credit claims. Favourites, Playbook contents, preferences, reminders and confirmed breaks belong to your account. Session and request-limit records protect access and prevent duplicate or excessive changes.
Why these records are used
Account and gameplay processing delivers the functions you request. Security processing protects sessions and investigates issues. Support information is used to handle your request. Required processing is distinguished from optional usage measurement; registering does not silently grant optional consent.
Cookies and requested preferences
Essential first-party cookies maintain sessions, security and confirmed play breaks. Requested sound, motion, display and consent preferences may be saved on this device. The Cookie Policy describes these purposes. Cookie Preferences lets you change the optional choice independently of account registration.
Recovery and support messages
Account recovery uses expiring, single-use links. Support stores the contact details and message you submit together with a request reference. These records help us handle account access, game and privacy requests.
Limited disclosure
Your email, date of birth, balance, activity history and private Playbook note are not published to other players. The service does not provide a public winner feed or sell personal records. Independently operated help resources follow their own privacy terms. Necessary hosting or transactional-delivery services may process only the information required to provide the account or support service you request.
Retention
Accounts and associated play records remain while needed to provide the account and handle relevant issues. Sessions expire after seven days, recovery links after thirty minutes and temporary request limits after their stated periods. A confirmed account deletion removes linked play records and message records addressed to the account, while identifying support content linked to it is anonymised.
Your choices
Use profile controls to change preferences or delete your account. For access, correction, portability, restriction or other privacy assistance, choose Privacy in the Support form or contact care@skoptic.com. We may need to establish account ownership before responding. You may raise a concern with the UK Information Commissioner's Office.
Security
Password hashing, protected sessions, request checks, constrained routes and atomic recorded changes reduce risk. No system guarantees absolute security. Do not send passwords, recovery links, payment details or unnecessary sensitive information through a support request.
Services that deliver Skoptic
Cloudflare handles website traffic and security. Brevo delivers requested account-recovery and support messages; ImprovMX forwards messages sent to our public care address to our monitored Inbox. These services process the network details, email addresses or message contents needed for their role. Providers may process information outside the UK. Send only the information needed to handle your request.
Optional Google Analytics
Google Analytics 4 is provided by Google. Its tag loads with optional storage denied. Measurement starts only after you accept optional cookies and excludes private account and game pages. It records public page visits and browser or device information, and may use first-party _ga cookies to distinguish visits. We do not send your email, date of birth, recovery links or Playbook notes to Analytics. Google may process this information in the United States and other countries. Open Cookie Preferences to withdraw consent for future measurement.
Need a hand? Visit Support or contact care@skoptic.com.